On behalf of our client, a pioneer company in the R&D of robotics systems in the packaging and food industry, which revolutionizes warehouse processes by deploying autonomous mobile robots, we are currently looking for a Service Engineer based in Athens. He will be responsible for the South Greece area (from Lamia).
Job Description:
- Time and cost-efficient installation and technical support services for machinery and spare parts to customers
- Installation and customization of new machinery at customer facilities
- Investigation and diagnosis of technical issues, routing necessary actions for their resolution (communication with manufacturers, ordering spare parts, etc.), and estimation of restoration time
- Providing immediate and accurate updates to customers regarding the progress and process of problem resolution, including related costs
- Precise and detailed recording of problems, actions taken, and completion of relevant reports
- Continuous updating and acquisition of knowledge regarding new technologies in the field of operation
- Follow internal bureaucratic procedures (daily, weekly, and monthly reporting)
- Participation in industry exhibitions and corporate training sessions
- Installation and customization of new machinery at customer facilities
Candidate profile:
- Degree in Mechanical Engineering, Electrical Engineering, or Electronics (TEI)
- +3 years of proven experience in the installation of industrial equipment, or/and robotic systems
- Strong knowledge of PLC programming and familiarity with EPLAN
- Customer-centric approach with a focus on service and product quality
- Effective time management and adherence to deadlines.
- Ability to travel frequently within Greece and abroad
- Fluency in Greek and good knowledge of English
The employer offers:
- Unlimited contract
- Electronic devices
- Car (for personal use also)
- Private insurance
- Flexible working hours
- Continues training and growth opportunities
If you are interested, please send your CV to elena.georgiefendi@grecruitment.com