On behalf of our client, a well-known Greek restaurant in Sydney, which operates for more than 60 years in Australia, we are looking for a dynamic and outgoing Guest Relations Manager.
Job Description:
- Ensuring and providing flawless, upscale, professional and high class guest service experiences
- Analyzing customer feedback and providing strategic direction to continuously improve overall rating
- Responding to guests needs and anticipating their unstated ones
- Αctive listening and resolving complaints
- Training and managing guest relations team members
- Coordinating job duties in a busy environment.
Candidate’s Profile:
- 3+ years of experience as a Guest Relations Manager
- Bachelor’s degree in hospitality management is a plus
- Excellent communication, interpersonal and analytical skills
- Fluency in Greek and English (B2+)
- International working experience is a plus.
Our client offers:
- Attractive salary package
- 40-50 working hours/week
- 4 year contract + visa included
- 4 weeks paid vacation
- Accommodation assistance.
If you are interested, please send your CV to: eleni.koziaki@grecruitment.com