On behalf of our client, a leading Financial Services provider based in Athens, we are seeking Customer care officers to enhance the team.
- Deal with clients’ inquiries via live chat, email and telephone
- Perform personal clientele analysis and taking actions as required
- Handle client inquiries appropriately and ensuring that high-level service is provided
- Promote available products and services to clients
- Develop and maintain excellent relationships with prospective and existing clients
- Cooperate effectively with other departments as required
- Contribute to team effort by achieving targeted results
- Native in one of the following languages Spanish, Arabic, French & Portuguese.
- Fluent in English.
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent in one of the above languages with excellent oral and written skills in English
- Ability to multitask and maintain a high level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- EU passport holder
- Performance-related bonus
- Private health insurance
- Continuous personal development and international training opportunities
If you are interested, please send me your CV to firstname.lastname@example.org